Technical Support Resources: 888-299-8840

Connection Support

To make technical support easier, we're using a program that allows us to see what the user is doing while troubleshooting problems over the phone. To make sure we can do this with your system, download and install the following application:

• TeamViewer QS (exe file - 1 Mb)
• TeamViewer QS (zip file - 1 Mb)

Technical Downloads

PhotoTop Software:

• PhotoTop version 2.93 (32-bit only)
• PhotoTop version 2.7
• License manager setup for XP
• License manager setup for Vista

PhotoTop Camera Settings:

• Minolta G600 Camera Settings (PDF)
• Sony W5 & W7 Camera Settings (PDF)
• Sony W200 & W300 Camera Settings (PDF)
• Sony H20 Camera Settings (PDF)

PhotoTop Marker Panel Settings:

• Marker Panel MP-AA (.scl)
• Marker Panel MP-AB (.scl)
• Marker Panel MP-AC (.scl)
• Marker Panel MP-AD (.scl)
• Marker Panel MP-AE (.scl)

PhotoTop Documentation:

• Software Installation Guide (PDF)
• Processing Guide (PDF)
• Fieldwork Guide (PDF)
• Fieldwork demo (Powerpoint)
• Processing demo (Powerpoint)

AXYZ Software:

• OS 9.8610
• Toolpath 2.83 (large file)

Graphtec Plotter Drivers:

• FC7000 Drivers for Windows